Do you have competition? You most likely will say Yes.
Would you like to know how to win your clients over from your competition?
If you are in sales, yes we all are, the only thing that separates me from you are our results, however in order to get those results there is something I have learnt to do and do well, build relationships.
If you are a small business owner, a sales representative, or you are new to sales then listen carefully, as what I am about to share with you will be worth its weight in gold.
The difference between performing well in the field of sales or failing is knowing how to build relationships
These will be words of wisdom and one you should adhere to.
The biggest mistake the majority of sales people make is they think they have to know everything about their product or service, listen the client doesn’t care how much you know, they only want to know how much you care about them.
Easiest way to build relationships, learn how to build rapport
There are 3 phases you need to master
- 7% are by words
- 38% are by tonality
- 55% are by physiology
Next time you are on a sales call or you’re trying to win over a sale make sure you incorporate rapport as part of your process
About the Author:
Rob Borg is a leading peak performance sales coach and sales training expert and has helped many sales people in the fields of advertising, real estate, health industry, beauticians create outstanding results.
Rob is the person sales people turn to when they need help, direction, motivation or simply to close more sales and achieve budget. Rob is the person who can help you turn it all around, by helping you lay the foundation from where you are now and what you need to do to achieve what it is that you want and do it with certainty.